Terms of Service

1. The service

ProfitLoopHQ provides software for finding buying signals and running automated outbound campaigns. We may add, change, or remove features over time. We will not materially degrade a paid feature during your current billing period without notice.

2. Accounts

• You must be at least 16 and able to form a binding contract.
• You are responsible for your credentials and for all activity under your account.
• Provide accurate information and keep it current.
• Notify us immediately of any unauthorized access.

3. Plans, billing, and cancellation

Paid plans are billed in advance on a recurring basis through Stripe and renew automatically until cancelled. Full billing, renewal, cancellation, and refund terms are in our Billing, Subscription & Refund Policy, which is incorporated into these Terms.

4. Free tier and usage limits

The free tier is provided as-is, may include reduced limits, and may be modified or discontinued. We may enforce fair-use limits and suspend accounts that place a disproportionate load on the platform.

5. Acceptable use

Your use must comply with our Acceptable Use Policy. You are solely responsible for the content of the outreach you send and for complying with all laws that apply to it, including CAN-SPAM, CASL, GDPR/ePrivacy, and the TCPA.

6. Your content and data

You retain all rights to the data and content you submit. You grant us a limited, worldwide, non-exclusive licence to host, process, and transmit it solely to operate and support the service. You represent you have the rights and lawful basis needed for the data you upload.

7. Our intellectual property

The service, its software, design, and brand are owned by ProfitLoopHQ and protected by intellectual property laws. We grant you a limited, revocable, non-transferable right to use the service under these Terms. You may not copy, reverse engineer, resell, or create a competing product from the service.

8. Third-party services

The service integrates with third parties such as Stripe, Supabase, email providers, and AI model providers. Your use of those services may be subject to their own terms, and we are not responsible for their acts or omissions.

9. AI-generated output

Features that generate copy, scores, or recommendations rely on machine learning and may be inaccurate. You are responsible for reviewing output before you rely on or send it. See our AI Disclaimer.

10. No guarantee of results

Any pipeline, reply-rate, revenue, or performance figures shown on our site are illustrations, not promises. Results depend on your market, offer, list quality, and execution. See our Disclaimer.

11. Suspension and termination

You may cancel at any time from your dashboard. We may suspend or terminate access if you breach these Terms or the Acceptable Use Policy, if required by law, or if your use creates risk for us or other customers. We will give notice where practical. On termination your right to use the service ends; you may request an export of your data within 30 days.

12. Disclaimers

The service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.

14. Indemnity

You will indemnify and hold us harmless against claims arising from your content, your outreach, your breach of these Terms, or your violation of law or third-party rights.

15. Changes to these Terms

We may update these Terms. Material changes take effect on the date stated in our notice (by email or in-app) and continued use after that date is acceptance. If you disagree, stop using the service and cancel.

16. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which ProfitLoopHQ is established, without regard to conflict-of-law rules, and the courts of that jurisdiction have exclusive jurisdiction. Nothing here removes consumer-protection rights that apply in your country of residence. The governing-law jurisdiction, entity name, and registered address should be finalized by your legal counsel before launch.

17. Contact

cyberprosoftware@gmail.com